Online shopping has transformed over the last decade. Whether consumers are at the comfort of their home or on the go, online shopping is at their[...]
Since the start of ecommerce, many retailers have been deciding whether to focus more of their resources on physical stores or on their websites. With[...]
Tables lined with accessories when you walk in, a wall of jeans to the right, baskets of cosmetics by the checkout line, and a sales associate folding[...]
Sales associates are the lifeblood of customers’ in-store experience. They’re the customers’ first point of contact and ultimately, the only human[...]
A new study finds that 6 to 7.5 million retail jobs are at risk of being replaced by automation over the next 10 years. There are jobs in the retail[...]
Word of mouth is the primary driving factor behind 20-50% of all consumer’s purchasing decisions.
Customers are bombarded with items to choose from whether it’s online or in-stores. They love browsing, but at the same time they also want curated[...]